The Answer Doesn't Make Sense

Last Friday I told you about a situation that came up with my mother's assisted living facility (ALF).  We discovered that a 30 day supply of medication lasted 39 days.  The facility directors kept claiming they didn't know where the records from previous months were kept and that they'd have an answer for us on Monday (today 10/3/11). 

Well the answer today was that my mother was refusing medication.  Now I don't believe that for a second.  My mother is convinced that if she doesn't take her meds she will go back to the hospital and she'll do anything to stay out of the hospital. Last week the Director, the Medical Director and one of the Med-Techs showed me the September medication log that showed only that she had not missed a pill the entire month of September.  There was nothing on those sheets to indicate refusal of meds.  This information was on some other mysterious daily notes log that could not be located until now.  If she indeed refused 8 days of medications over the course of a month the family and the psychiatrist should have been notified and she would have been hospitalized.  Plain and simple.  

So today I was finally able to reach Norfolk APS who put me in touch with the Ombudsman for families communicating with ALF's.  The Ombudsman agreed something wasn't adding up so he's meeting us at the facility for a meeting with the Medical Director on Thursday to get some answers.  I'll let you all know how it goes.

But as it stands right now either way they have made a mistake, either through neglect, forgetting to give meds or just not keeping adequate records.  This could have cost my mother her life.  What a ridiculous bunch of people.